Privacy Statement for Juno Members
Overview
This Privacy Statement will explain the following regarding our Site and Service:
We collect data to help us operate our Web site and services.
In addition to Member Profile and other survey data obtained from our
subscribers (as discussed below), we may collect information relating to how you
use the Site or the Service (including, for example, information relating to
your frequency of use, navigational information such as the uniform resource
locator (URL) of the Web pages you visit, configuration information such as the
type of Web browser you are using, your Internet Protocol (IP) address,
processor type, operating system, software on your computer that may interact or
interfere with our Software or Service, information relating to the length of
time you use the Service or that your computer is turned on, and information
relating to the display of any advertisements transmitted to you). We may update
the information in your Member Profile with information obtained through
generally accepted methods of address verification.
In the course of operating the Site or Service, Juno may sometimes use standard
industry techniques to collect information about use of the Site or Service (for
example, how often our visitors use a certain part of the Site). However, we
never provide third parties with information about personal usage
characteristics in conjunction with information that might identify you. To help
our partners understand how visitors use our Site, we may share certain
information about our Site with them. This information is normally disclosed in
the aggregate, meaning that information from many users is grouped together, and
is disclosed in a way that does not reveal the identity of any particular user.
We keep confidential any personal information that might identify you.
Some of the information we collect from our users could identify them
personally. Such "Identifier Information" includes a person's name,
address, email address, credit card number, and telephone number. We will not
share any individual's personal Identifier Information with a third party
without that individual's consent (except as required or requested by law,
regulation or order ; pursuant to requests from governmental agencies or law
enforcement authorities; as necessary to identify, contact or bring legal action
against someone who may be violating the Service user agreements; to operate the
Services properly; or to protect Juno, our members or other third parties
including, without limitation, other emergency situations;. or as set forth in
this Privacy Statement). We may share your Identifier Information with our
affiliates that are subject to privacy policies that protect your Identifier
Information from disclosure to third parties in a manner similar to this Privacy
Statement. If we sell, assign or transfer the part of the business that provides
a particular Service to you, your Identifier Information may be sold, assigned
or transferred as a part of such transaction.
We will never use any personal information you provide on the Site for purposes
unrelated to the services or promotions for which you sign up, unless we notify
you in advance and give you the opportunity to choose not to provide this
information to us. When you provide personal information to us on the Site, you
will always have the opportunity to review, correct or update it through the
Site, or by contacting Juno's customer service department.
When we use third parties to perform business functions for us, we require
them to treat your information confidentially.
From time to time, we form relationships with selected third parties to perform
functions on our behalf such as (but not limited to) the provision of customer
service and technical support to our subscribers, the processing of credit card
charges for billing purposes, the marketing of advertising inventory on and the
targeting and distribution of advertisements over the Service, or the
installation of services ordered through the Site. We may disclose information
about our users (including Identifier Information) to such third parties in
order to facilitate their performance of their functions, provided that the
parties in question agree to use the confidential information with which we
entrust them only for the express purpose of completing Juno business, and agree
not to release this information to anyone else.
We take care to maintain the security of your information.
All information provided to us on the Site or by our subscribers is stored on
secure computers, where it is made available only to Juno staff members or
representatives who need it to do their jobs. (For example, it may be necessary
for Juno staff members or representatives to examine system operational and
accounting logs and other records to resolve service-related problems.) If we
need to share any of your personal information with any company performing
services for us, that company must agree to confidentiality restrictions and
security measures to safeguard such information.
Our Web site does not use cookie technology in ways that compromise your
privacy.
We use a feature of your Web browser called cookies to automate certain aspects
of our Web site. Cookies are very small files that are stored on your computer
and that enable us to recognize your computer each time you return to our site.
By using cookies, we can keep track of your preferences, what you have already
seen on our site and what you haven't, and any personalization you've done,
without requiring you to enter a password every time you come back. We do not
use cookies in any way that would disclose your Identifier Information to a
third party without your consent.
Please be aware that other companies may collect various types of
information about you and have different privacy policies and practices.
Juno takes great care to ensure its users' privacy -- but not every company has
comparable policies. Other than Juno's own Site, no site on the Web is under
Juno's control, and Juno cannot assume any responsibility for any other site's
content or practices. Providers of Internet sites or services have separate data
and privacy practices independent of Juno that govern the manner in which they
use the information that you provide to them. Many Web sites use cookies to
recognize you when you return to their site; some sites require that you provide
information before they allow you to enter; some automatically gather
information when you visit, such as what operating system your computer runs,
what type of Web browser you use, what Internet access provider you use, or what
other Web pages you visit; and sites vary greatly (from each other and from
Juno) with regard to how they use such information and to whom they disclose it.
We encourage you to read third parties' privacy policies, and to exercise care
each time you are asked to provide personal information at a site whose privacy
policies you don't know.
Even within Juno's Site, many of the features and much of the content is
supplied by third parties (or jointly by Juno and one or more third parties),
each of which has its own privacy policies and practices, and the Site may link
to some pages provided by third parties that are co-branded by Juno and the
provider. You may be asked to provide personal information when you register for
certain services or promotions on our Site; in such cases, the information you
provide may be collected and used by a third party rather than, or in addition
to, Juno. Our policy requires such third parties to notify you in advance if
they intend to use information you provide for purposes unrelated to the
services or promotions for which you sign up, and to give you the opportunity to
choose not to use their service rather than share your information with them,
but we cannot assume responsibility for their compliance with our policy.
We may engage third parties to serve the advertisements that appear on our Web
site and within other parts of the Juno interface. These companies may use
cookies to ensure you do not see the same advertisements too often, and these
cookies also may collect information about you when you view or click on an
advertisement. Such ad-serving companies are responsible for placing and reading
these cookies; we do not have access to these cookies or control how they are
used. We may use an email delivery and marketing company to send emails that you
have agreed to receive. Pixel tags and cookies are used in those email messages
and on our Service to help us measure the effectiveness of our advertising and
how visitors use our Service.
Your Member Profile helps us personalize your Internet experience.
All subscribers to our free basic service must complete a Member Profile
containing questions about their interests and demographics, among other topics.
People who sign up directly for one of our billable premium services are
encouraged, but not required, to complete a Member Profile as well. All
subscribers are expected to keep the information in their Member Profile up to
date. (For instructions on how to update your Member Profile, see "You can
change your Member Profile at any time," below.) In addition, we may
collect further information from time to time through supplemental surveys.
We use the information our subscribers provide to personalize their Internet
experience and to meet the needs of our advertisers. For example, while all our
members see advertisements, they don't all have to see the same advertisements.
If we know that a particular user loves to ski, we might show her an ad for
winter vacations; a user who indicates that he has young children might see an
ad for pre-school toys. By targeting content in this way, we can make it more
likely that the marketing messages and offers on Juno are of interest to the
people who see them, which serves both our subscribers' and our advertisers'
interests. You agree that we may use Member Profile and other information you
provide or relating to your use of the Service to, among other things,
facilitate the distribution of information to you by others and administer the
Site and maintain and improve the Service.
We may disclose to advertisers or other third parties statistical information
derived through the aggregation of information you provide or relating to your
use of the Service with information associated with all or some subset of the
other subscribers to the Service -- for example, we might inform an advertiser
interested in marketing a product on the West Coast of the number of Juno
subscribers who live in California -- but we will not share the names or
addresses (or other Identifier Information) of any of those subscribers with
advertisers without their consent.
We will not intentionally monitor or disclose any private email message or
online communication, although we reserve the right to monitor accounts that are
believed to be acting in violation of the Service Agreement, Guidelines for
Acceptable Use, or any applicable law or regulation; to protect the integrity of
our Service or the Internet community as a whole; or pursuant to request of
governmental or legal authority.
You may agree to receive e-mail, advertisements and promotions from us,
third-party advertisers, and trusted partners regarding products or services we
believe you may be interested in, new features or products we are introducing,
tips on product use, and promotions. If you later decide that you wish to cease
receiving such e-mail or direct mail marketing, you may do so at any time by
opting-out of participation in these marketing activities. Please refer to the
Terms of Service for further information about opting out from these marketing
activities.
You can change your Member Profile at any time.
If you want to update or correct the information in your Member Profile (or to
create a Member Profile if you're a premium service subscriber who wishes to do
so), just click on the word Options at the top of the Juno screen and then
select "Update Member Profile" from the menu that drops down. Any
changes you make will be sent to us the next time you connect to Juno's central
computers to send or receive email.
Juno may keep your Member Profile information and other information provided by
you or relating to your use of the Service for record keeping, dispute
resolution or auditing purposes, to send you offers we feel may be of interest
to you, or in order to comply with requests from governmental or legal
authorities.
When you are ready to share your personal information, you have several
ways you can give your consent..
There may be times when you do want to share personal information with an
advertiser or other third party. For example, if you see an advertisement for a
product that interests you, you might wish to receive more information about
that product by mail -- or you may want to purchase the product immediately. You
might want to sign up to get email on a certain topic. Or you might decide to
register for a service that requires you to share some information about
yourself during the registration process.
We will pass your personal information along to a third party only with your
consent, and there are a number of ways in which you can give such consent. By
way of example, we might obtain such consent by asking whether you are willing
to have your Identifier Information disclosed to an advertiser or other third
party, or by asking whether you object to the disclosure of such Identifier
Information to an advertiser or other third party. If we notify you before you
give us certain information (during the account creation process or at any other
time) that we intend to share the information with a third party, and following
such notification you choose to provide the information, we will assume that you
consent to our sharing it with the third party as stated. And if you choose to
buy goods or services through the Service, we will assume that you consent to
our sharing some or all of your Identifier Information with the company selling,
providing, or shipping to your address the goods or services you buy.
By way of illustration, an organization you belong to - for example, the
National Unicycle Association (NUA) -- might wish to include a free copy of Juno
along with the next mailing of its monthly newsletter, not only as a service to
all NUA members, but to allow the NUA to save money by sending membership
renewal notices by email to those NUA members who choose to open a Juno account.
In such a case, permission to release personal contact information to the NUA
(in this example, a Juno email address) might be obtained by informing each
individual during the account creation process that if he or she wishes to
register for a Juno account through the NUA, his or her Juno email address will
be accessible not only to Juno, but to the NUA as well. An individual who
preferred not to share this information with the NUA would be free to terminate
the account creation process at that point.
In another typical example, Truly Magnificent Software Corporation (TMSC) might
arrange to bundle the Juno software along with one of its (truly magnificent)
products, and might wish to inform its customers by mail about any subsequent
TMSC software upgrades or new product releases. At the time of registration,
each prospective member might be presented with a checkbox labeled "Click
here if you would prefer not to release your address to TMSC." Even if TMSC
were to require a mailing address from anyone who wished to register for Juno
through TMSC (which is not the case for all of Juno's distribution partners),
the prospective Juno subscriber would be offered the option (as in the case of
our hypothetical unicycle enthusiasts) of declining to complete the registration
process as an alternative to inclusion on TMSC's mailing list.
In short, there are a number of different ways (only some of which have been
illustrated here) in which a member might grant permission for the release of
his or her personal information to a third party, but it is against Juno's
policy to release any such information to a third party in the absence of such
permission.
We take special care with respect to the privacy of children.
Juno believes it is especially important to protect children's and minors'
privacy online. We encourage parents and guardians to spend time online with
their children to participate in and monitor their Internet activity. All minors
should have parental consent before using the Service or disclosing any personal
information online. Juno adheres to the Children's Online Privacy Protection
Act, and Juno will not use or disclose personal information from children under
13, except as may be permitted under the Act.